Return / Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for refund and exchange please see below for more information on our return policy:
RETURNS
All returns must be postmarked within 20 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at Email Address to obtain a Return number. After receiving a Return number, place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:
- Costumers Name:
- Return number:
- Street Address:
- City, State ZIP Code:
- Country:
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange.Please allow at least 4-5 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- Change of mind
- Order a wrong size
- Change color
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at:
Phone Number: +61455337233
Email Address: spreadpetalsau@gmail.com